{"id":999979356,"date":"2025-12-08T00:41:58","date_gmt":"2025-12-07T17:41:58","guid":{"rendered":"https:\/\/bizzi.vn\/?p=999979356"},"modified":"2026-06-09T13:37:55","modified_gmt":"2026-06-09T06:37:55","slug":"what-is-automation","status":"publish","type":"post","link":"https:\/\/bizzi.vn\/en\/what-is-automation\/","title":{"rendered":"What is Automation? Practical Applications in Business and Financial Processes"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">In the era of digital business growth, the amount of data - documents - transactions generated every day increases exponentially. This puts departments such as accounting, human resources, and operations under constant pressure to process information quickly, accurately, and consistently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Automation is therefore no longer an \u201coption\u201d, but has become the operating standard of modern businesses.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Let&#039;s learn about Automation with Bizzi in this article!\u00a0<\/span><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Index<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#%E2%80%9CAutomation%E2%80%9D_khong_con_la_lua_chon_ma_la_tieu_chuan_cua_doanh_nghiep_hien_dai\" >\u201cAutomation\u201d is no longer an option, but the standard of modern business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Automation_la_gi\" >What is Automation?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#1_Dinh_nghia_ngan_gon_va_de_hieu\" >1. Short and easy to understand definition<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#2_Hieu_dung_ban_chat_cua_Automation\" >2. Understand the true nature of Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#3_Phan_biet_Automation_%E2%80%93_RPA_%E2%80%93_AI_de_khong_dung_sai_khai_niem\" >3. Distinguish between Automation \u2013 RPA \u2013 AI (to avoid using the wrong concept)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#5_loai_hinh_Automation_pho_bien_trong_doanh_nghiep\" >5 popular types of Automation in businesses<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#1_Business_Process_Automation_BPA\" >1. Business Process Automation (BPA)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#2_Office_Automation\" >2. Office Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#3_Workflow_Automation\" >3. Workflow Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#4_RPA_%E2%80%93_Robotic_Process_Automation\" >4. RPA \u2013 Robotic Process Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#5_AI_Automation_Intelligent_Automation\" >5. AI Automation \/ Intelligent Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#6_Hyperautomation_%E2%80%93_Muc_do_tu_dong_hoa_cao_nhat\" >6. Hyperautomation \u2013 The highest level of automation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Ung_dung_thuc_te_cua_Automation_trong_doanh_nghiep\" >Practical applications of Automation in business<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#1_Automation_trong_tai_chinh_%E2%80%93_ke_toan_Finance_Automation\" >1. Automation in finance and accounting (Finance Automation)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#2_Automation_trong_nhan_su_HR_Automation\" >2. Automation in human resources (HR Automation)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#3_Automation_trong_van_hanh_chuoi_cung_ung\" >3. Automation in operations &amp; supply chain<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#4_Automation_trong_marketing_ban_hang\" >4. Automation in marketing &amp; sales<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#5_Automation_trong_cham_soc_khach_hang\" >5. Automation in customer care<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Loi_ich_cua_Automation_%E2%80%93_nhin_tu_du_lieu_va_thuc_te\" >Benefits of Automation \u2013 from data and reality<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#1_Loi_ich_dinh_luong_co_the_do_luong_ro_rang\" >1. Quantitative benefits (can be clearly measured)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#2_Loi_ich_chien_luoc_tac_dong_dai_han\" >2. Strategic benefits (long-term impact)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Thach_thuc_rui_ro_khi_trien_khai_automation\" >Challenges &amp; risks when implementing automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Automation_chuyen_doi_so_doanh_nghiep_Digital_Transformation\" >Automation &amp; Digital Transformation<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#1_Automation_la_tang_thu_hai_trong_lo_trinh_chuyen_doi_so\" >1. Automation is the second layer in the digital transformation roadmap<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#2_Khac_biet_giua_Automation_va_AI\" >2. Difference between Automation and AI<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#3_Vai_tro_cua_RPA_Automation_trong_chien_luoc_so\" >3. The role of RPA &amp; Automation in digital strategy<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Cong_cu_nen_tang_automation_pho_bien\" >Popular automation tools &amp; platforms<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Bizzi_%E2%80%93_Vi_du_tieu_bieu_cho_Finance_Process_Automation\" >Bizzi \u2013 A Prime Example of Finance Process Automation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Cau_hoi_thuong_gap_FAQ\" >Frequently Asked Questions (FAQ)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Automation_la_gi-2\" >What is Automation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Automation_khac_gi_voi_AI_va_RPA\" >How is Automation different from AI and RPA?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Doanh_nghiep_nho_co_dung_automation_duoc_khong\" >Can small businesses use automation?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Bat_dau_automation_tu_dau\" >Where to start automation?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/bizzi.vn\/en\/what-is-automation\/#Automation_khong_chi_giup_tiet_kiem_ma_con_tai_dinh_nghia_cach_doanh_nghiep_van_hanh\" >Automation not only saves money, but also redefines how businesses operate.<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"%E2%80%9CAutomation%E2%80%9D_khong_con_la_lua_chon_ma_la_tieu_chuan_cua_doanh_nghiep_hien_dai\"><\/span><b>\u201cAutomation\u201d is no longer an option, but the standard of modern business<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In the context of businesses entering the stage of accelerating digital transformation, the need to search for keywords <\/span><i><span style=\"font-weight: 400;\">\u201cWhat is automation\u201d<\/span><\/i><span style=\"font-weight: 400;\"> increased dramatically as most organizations began to see the limits of manual operations. Each month, departments such as finance - accounting, human resources, and operations spend hundreds of hours entering, checking, approving, and reconciling documents.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">As the size of the business increases, the number of documents also increases, leading to more errors, delayed approvals and untimely reporting. These manual processes create major operational bottlenecks, reducing growth and financial transparency. Therefore, more and more businesses are turning to automation as a mandatory solution to save 30-60% in operating costs and shorten work processing time.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Because of this, users began to delve deeper into <\/span><i><span style=\"font-weight: 400;\">\u201cWhat is automation\u201d<\/span><\/i><span style=\"font-weight: 400;\">: they want to know the exact definition, the types of automation that exist, the real benefits that automation brings, and which tools can be deployed quickly and at a reasonable cost. A large group of people are particularly interested in <\/span><b>Finance Automation<\/b><span style=\"font-weight: 400;\">, as this is the area that has the most obvious impact on costs, cash flow and operating performance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This article is built with three main goals in mind:<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(1) Clearly and easily explain \u201cWhat is Automation?\u201d in a way that is suitable for non-tech people.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(2) Clarify the common types of automation that businesses are applying in practice.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(3) Analyze each specific application in operation, especially <\/span><b>finance - accounting - costs<\/b><\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-999979358 size-full aligncenter\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/automation-la-gi.jpg\" alt=\"What is automation?\" width=\"800\" height=\"600\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/automation-la-gi.jpg 800w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/automation-la-gi-300x225.jpg 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/automation-la-gi-768x576.jpg 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/automation-la-gi-16x12.jpg 16w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Automation_la_gi\"><\/span><b>What is Automation?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In its most basic definition, <\/span><b>Automation<\/b><span style=\"font-weight: 400;\"> is the use of technology to perform repetitive processes and tasks that were previously handled manually by humans \u2013 with the goal of reducing time, reducing errors and increasing operational efficiency. This is not a passing trend, but the core foundation that helps businesses move towards a smart operating model.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Dinh_nghia_ngan_gon_va_de_hieu\"><\/span><b>1. Short and easy to understand definition<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Automation is simply <\/span><b>let machines do things humans don&#039;t need to do<\/b><span style=\"font-weight: 400;\">, especially repetitive tasks such as data entry, reconciliation, sending emails, and summarizing reports. What businesses get is faster processing speed, higher accuracy, and the ability to expand operations regardless of the number of employees.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Hieu_dung_ban_chat_cua_Automation\"><\/span><b>2. Understand the true nature of Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">One of the biggest misconceptions is that \u201cautomation will replace humans\u201d. In fact, automation <\/span><b>no replacement<\/b><span style=\"font-weight: 400;\">, but <\/span><b>human support<\/b><span style=\"font-weight: 400;\"> Work faster, smarter, to focus on strategic work.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Automation takes place in <\/span><b>3 levels<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Task Automation<\/b><span style=\"font-weight: 400;\">: Automate small, repetitive tasks<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span> <i><span style=\"font-weight: 400;\">For example:<\/span><\/i><span style=\"font-weight: 400;\"> Excel data entry, email notification, create advance payment voucher.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Process Automation<\/b><span style=\"font-weight: 400;\">: Automate a multi-step process<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span> <i><span style=\"font-weight: 400;\">For example:<\/span><\/i><span style=\"font-weight: 400;\"> approve expenses, process input invoices, generate debt reports.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>End-to-end Automation<\/b><span style=\"font-weight: 400;\">: Automate the entire process chain<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span> <i><span style=\"font-weight: 400;\">For example:<\/span><\/i><span style=\"font-weight: 400;\"> from purchase request \u2192 receiving goods \u2192 comparing PO\/GR\/Invoice \u2192 recording costs \u2192 financial reporting.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The more mature a business becomes in terms of data and processes, the more end-to-end automation becomes.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Phan_biet_Automation_%E2%80%93_RPA_%E2%80%93_AI_de_khong_dung_sai_khai_niem\"><\/span><b>3. Distinguish between Automation \u2013 RPA \u2013 AI (to avoid using the wrong concept)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Although often used interchangeably, automation, RPA, and AI are not the same thing. The following table helps you visualize clearly:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Concept<\/b><\/td>\n<td><b>Describe<\/b><\/td>\n<td><b>Key Differences<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Automation<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Automate tasks with fixed processes<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Rule-based<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>RPA (Robotic Process Automation)<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Software robot simulates user operations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">No programming required, simulates hand movements<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Intelligent Automation (IA)<\/b><\/td>\n<td><span style=\"font-weight: 400;\">RPA + AI + ML to \u201cunderstand\u201d data and make decisions<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Ability to learn and adapt<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Hyperautomation<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Combine multiple technologies for complete automation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Highest level of automation<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">Understanding the differences helps businesses choose the right solution instead of making the wrong investments or buying technology beyond their needs.<\/span><\/p>\n<ol start=\"4\">\n<li><b> History and development trends of Automation<\/b><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Automation is not new; it has been around for nearly a century:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>1940s<\/b><span style=\"font-weight: 400;\">: Automation appears in industrial production.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>2000s<\/b><span style=\"font-weight: 400;\">: Spread to IT, office, business services.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>2020s<\/b><span style=\"font-weight: 400;\">: Exploding thanks to the combination of Cloud \u2013 AI \u2013 RPA \u2013 Low-code.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>2024-2027<\/b><span style=\"font-weight: 400;\">: Gartner forecasts <\/span><i><span style=\"font-weight: 400;\">\u201c90% businesses will use at least one automation platform\u201d<\/span><\/i><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The difference of the current stage is that automation no longer only appears in production, but has become the operating platform in every department: finance - human resources - marketing - supply chain - customer care.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_loai_hinh_Automation_pho_bien_trong_doanh_nghiep\"><\/span><b>5 popular types of Automation in businesses<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Once you understand \u201cwhat is automation,\u201d it\u2019s important to understand what automation options are available to businesses. Here are the five most common automation groups, focusing on office, operations, and financial environments \u2013 not including industrial automation.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Business_Process_Automation_BPA\"><\/span><b>1. Business Process Automation (BPA)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Business Process Automation is a form of comprehensive automation of a multi-step, multi-person, and highly repetitive internal process. Businesses use BPA to reduce costs, shorten processing times, and eliminate manual errors in core processes such as accounting, expense approval, invoice reconciliation, and reporting.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><img decoding=\"async\" class=\"alignnone wp-image-999979365 size-large\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1-1024x576.jpg\" alt=\"\" width=\"1024\" height=\"576\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1-1024x576.jpg 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1-300x169.jpg 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1-768x432.jpg 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1-1536x864.jpg 1536w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1-18x10.jpg 18w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/business-process-automation-1.jpg 1920w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/span><\/p>\n<p><span style=\"font-weight: 400;\">A typical example in the Vietnamese market is Bizzi \u2013 a financial process automation platform that helps businesses process invoices, reconcile PO-GR-Invoice and approve expenses in real time.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Office_Automation\"><\/span><b>2. Office Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Office Automation focuses on automating administrative and office tasks such as sending emails, creating documents, managing forms, scheduling meetings, or storing data. Toolkits such as Google Workspace, Microsoft 365, Notion, or Zoho help businesses standardize documents, synchronize departmental data, and reduce time spent on paperwork.<\/span><\/p>\n<p><img decoding=\"async\" class=\"wp-image-999979364 size-full aligncenter\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/office-automation.png\" alt=\"\" width=\"800\" height=\"500\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/office-automation.png 800w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/office-automation-300x188.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/office-automation-768x480.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/office-automation-18x12.png 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Workflow_Automation\"><\/span><b>3. Workflow Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Workflow Automation allows businesses to design standard process flows, in which each step (submit - approve - process - summarize - report) is automatically triggered based on rules. This type of automation is very suitable for businesses that are operating many inter-departmental processes such as: purchasing, advance payment, contract approval, expense request... Low-code platforms such as Power Automate, Workato, Make or Zapier help to deploy quickly without the need for a large IT team.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979363 size-large aligncenter\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/3.-Workflow-Automation-1024x576.jpg\" alt=\"\" width=\"1024\" height=\"576\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/3.-Workflow-Automation-1024x576.jpg 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/3.-Workflow-Automation-300x169.jpg 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/3.-Workflow-Automation-768x432.jpg 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/3.-Workflow-Automation-18x10.jpg 18w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/3.-Workflow-Automation.jpg 1336w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_RPA_%E2%80%93_Robotic_Process_Automation\"><\/span><b>4. RPA \u2013 Robotic Process Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">RPA is a \u201csoftware robot\u201d that simulates human operations on a computer: click \u2013 copy \u2013 paste \u2013 enter data \u2013 download files. RPA is suitable for processes with large amounts of data, clear structures and little change. Large enterprises often use RPA to automate ERP data entry, bank data reconciliation, document verification or report standardization.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979362 size-full aligncenter\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Robotic-process-automation.png\" alt=\"\" width=\"855\" height=\"392\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Robotic-process-automation.png 855w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Robotic-process-automation-300x138.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Robotic-process-automation-768x352.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Robotic-process-automation-18x8.png 18w\" sizes=\"(max-width: 855px) 100vw, 855px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_AI_Automation_Intelligent_Automation\"><\/span><b>5. AI Automation \/ Intelligent Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is a smarter level of automation, combining RPA and AI to process unstructured data such as PDF invoices, emails, images or text. AI Automation helps the system &quot;understand - learn - recognize&quot; to automatically classify documents, extract data, identify fraud or make decision suggestions. This is an important foundation for businesses that want to build a smart operating system.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979360 size-large aligncenter\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/aiautomation1-1024x917.png\" alt=\"aiautomation1\" width=\"1024\" height=\"917\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/aiautomation1-1024x917.png 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/aiautomation1-300x269.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/aiautomation1-768x688.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/aiautomation1-13x12.png 13w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/aiautomation1.png 1143w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Hyperautomation_%E2%80%93_Muc_do_tu_dong_hoa_cao_nhat\"><\/span><b>6. Hyperautomation \u2013 The highest level of automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Hyperautomation is a trend defined by Gartner: combining many technologies such as AI, RPA, BPA, workflow automation and API integration to create a business that operates almost entirely automatically. The goal is to create a \u201cdigital workforce\u201d \u2013 a virtual force that works 24\/7 and connects all processes from operations \u2013 finance \u2013 customers.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-999979359 size-large\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1-1024x576.png\" alt=\"Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1\" width=\"1024\" height=\"576\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1-1024x576.png 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1-300x169.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1-768x432.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1-1536x864.png 1536w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1-18x10.png 18w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/Jaid_A-I-Z_H-is-for-Hyperautomation_1920x1080px-1600x900-1.png 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Ung_dung_thuc_te_cua_Automation_trong_doanh_nghiep\"><\/span><b>Practical applications of Automation in business<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">\u00a0Below are detailed applications by department \u2013 how businesses are applying automation every day to optimize operations.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Automation_trong_tai_chinh_%E2%80%93_ke_toan_Finance_Automation\"><\/span><b>1. Automation in finance and accounting (Finance Automation)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is the segment with the strongest demand for automation because of the large volume of data, high error rate and requirement for financial transparency.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Businesses can automate:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Processing input invoices<\/b><span style=\"font-weight: 400;\">: The system automatically downloads invoices, reads data, checks validity, and compares PO \u2013 GR \u2013 Invoice.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Approve expenses<\/b><span style=\"font-weight: 400;\">: automatically suggest remaining budget, route requests to the correct approval level.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Debt &amp; Cash Flow Management<\/b><span style=\"font-weight: 400;\">: automatically aggregate costs by department, project, warn of budget overruns and warn of due debts.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The strongest point is the model <\/span><b>real-time finance<\/b><span style=\"font-weight: 400;\">: all costs, cash flow, invoices are updated instantly \u2192 helping CFOs make decisions earlier instead of waiting for the reporting period.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Automation_trong_nhan_su_HR_Automation\"><\/span><b>2. Automation in human resources (HR Automation)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">HR departments have a huge number of repetitive tasks. Automation helps:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically filter CVs and send email responses to candidates.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically generate contracts and enter personnel data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically check attendance, approve leave, calculate salary.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0\u2192 Reduce administrative burden and improve employee experience.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Automation_trong_van_hanh_chuoi_cung_ung\"><\/span><b>3. Automation in operations &amp; supply chain<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Automation helps synchronize data between warehouse - accounting - purchasing - sales:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Auto update inventory.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically create import\/export vouchers based on orders.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically circulate documents to relevant departments.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This reduces the risk of data corruption and speeds up delivery.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Automation_trong_marketing_ban_hang\"><\/span><b>4. Automation in marketing &amp; sales<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Automation helps businesses reach customers smarter:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email automation, multi-channel remarketing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Send personalized messages based on behavior.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chatbot supports customers 24\/7.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Combine marketing spend data to measure ROI by campaign.<\/span><span style=\"font-weight: 400;\">\n<p><\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Automation not only helps marketing save time but also improves conversion efficiency.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Automation_trong_cham_soc_khach_hang\"><\/span><b>5. Automation in customer care<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Businesses are applying:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Chatbot takes common questions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically classify tickets and assign them to the correct department.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically generate SLA reports to monitor service quality.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Thanks to that, businesses maintain stable services, regardless of employee working hours.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Loi_ich_cua_Automation_%E2%80%93_nhin_tu_du_lieu_va_thuc_te\"><\/span><b>Benefits of Automation \u2013 from data and reality<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When businesses ask \u201cwhat is automation\u201d, the next question is always: <\/span><i><span style=\"font-weight: 400;\">How does automation clearly benefit?<\/span><\/i><span style=\"font-weight: 400;\"> Beyond just saving time, automation creates a dramatic shift in cost, accuracy, and speed. Here are the two most important benefit groups \u2013 quantitative (measurable) and strategic (long-term impact).<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Loi_ich_dinh_luong_co_the_do_luong_ro_rang\"><\/span><b>1. Quantitative benefits (can be clearly measured)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The numbers below are compiled from market benchmarks and actual data from businesses that have implemented self-service automation:<\/span><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Category<\/b><\/td>\n<td><b>Before automation<\/b><\/td>\n<td><b>After automation<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Invoice processing time<\/b><\/td>\n<td><span style=\"font-weight: 400;\">3-5 days<\/span><\/td>\n<td><span style=\"font-weight: 400;\">&lt; 4 hours<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Data entry error rate<\/b><\/td>\n<td><span style=\"font-weight: 400;\">10-15%<\/span><\/td>\n<td><span style=\"font-weight: 400;\">&lt; 1%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Monthly accounting operating costs<\/b><\/td>\n<td><span style=\"font-weight: 400;\">100% baseline<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Discount 30-60%<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Expense approval speed<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Slow, via email<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Real-time on the system<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><span style=\"font-weight: 400;\">These numbers prove that automation not only \u201creduces work\u201d but also completely solves bottlenecks \u2013 from data entry to approval, reconciliation and reporting.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Loi_ich_chien_luoc_tac_dong_dai_han\"><\/span><b>2. Strategic benefits (long-term impact)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">In addition to direct measurements, automation also creates a series of strategic benefits that help businesses improve operational capacity:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reduce costs \u2013 increase productivity:<\/b><span style=\"font-weight: 400;\"> Human resources reduce time doing repetitive tasks, focus on analysis, decision making, and strategy optimization.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased financial transparency \u2013 audit support:<\/b><span style=\"font-weight: 400;\"> All transactions are tracked and automatically reconciled \u2192 reducing fraud and standardizing data according to accounting standards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Increased scalability:<\/b><span style=\"font-weight: 400;\"> When a business opens more branches or doubles sales, the automation system still handles the volume of data without requiring a corresponding increase in the number of employees.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Creating a \u201cdigital workforce\u201d:<\/b><span style=\"font-weight: 400;\"> The system works 24\/7, no breaks, no errors, no overload.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This is the key value for businesses to enter the intelligent operations phase.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Thach_thuc_rui_ro_khi_trien_khai_automation\"><\/span><b>Challenges &amp; risks when implementing automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">While automation offers great benefits, businesses can still run into risks if implemented incorrectly. Here are some common risks \u2013 their causes \u2013 and their solutions.<\/span><\/p>\n<p>&nbsp;<\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Risk<\/b><\/td>\n<td><b>Reason<\/b><\/td>\n<td><b>Solution<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>High initial investment cost<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Businesses don&#039;t evaluate ROI, start with projects that are too big.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Start small (pilot), choose processes that are easy to measure effectively: invoices, expense approvals, data reconciliation.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Difficult to integrate legacy systems<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Old, closed, difficult to connect ERP\/CRM.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Choose a platform with open APIs that can integrate with many systems \u2013 like Bizzi, Make, Workato.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Changing HR habits<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Fear of being &quot;replaced&quot;<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Training, internal communication, and automation clarification help HR\u2026 reduce work, not eliminate jobs.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Data Security<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Poor data governance, misaligned sharing of authority.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Choose a platform that meets ISO 27001 security standards and has strict role-based authorization.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Discrete Automation<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Automate piecemeal, without an overall roadmap.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Build an enterprise-wide automation strategy (Enterprise Automation Roadmap).<\/span><span style=\"font-weight: 400;\"><\/p>\n<p><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span class=\"ez-toc-section\" id=\"Automation_chuyen_doi_so_doanh_nghiep_Digital_Transformation\"><\/span><b>Automation &amp; Digital Transformation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Automation does not stand alone \u2013 it is an important layer in Digital Transformation. Understanding this relationship helps businesses deploy in the right order, avoiding waste.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Automation_la_tang_thu_hai_trong_lo_trinh_chuyen_doi_so\"><\/span><b>1. Automation is the second layer in the digital transformation roadmap<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Digitization:<\/b><span style=\"font-weight: 400;\"> Convert paper documents \u2192 PDF files, Excel, digital data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automation:<\/b><span style=\"font-weight: 400;\"> The system automatically processes data and the operating process does not require manual human processing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Intelligence (smart optimization):<\/b><span style=\"font-weight: 400;\"> Data is analyzed, forecasted, and decisions are suggested using AI.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u2192 Automation is the transition from \u201chaving data\u201d \u2192 \u201cdata is processed automatically\u201d.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Khac_biet_giua_Automation_va_AI\"><\/span><b>2. Difference between Automation and AI<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>WHO<\/b><span style=\"font-weight: 400;\"> make data-driven decisions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automation<\/b><span style=\"font-weight: 400;\"> enforce that decision<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Intelligent Automation<\/b><span style=\"font-weight: 400;\"> = AI + RPA + Workflow \u2192 the system makes decisions and executes itself<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Vai_tro_cua_RPA_Automation_trong_chien_luoc_so\"><\/span><b>3. The role of RPA &amp; Automation in digital strategy<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">RPA and automation help businesses:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Retain the old system while increasing operational capacity<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automate critical processes without replacing ERP<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Cost optimization in the digital transformation phase<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Automation is the \u201cbridge\u201d between old infrastructure and future smart operating systems.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cong_cu_nen_tang_automation_pho_bien\"><\/span><b>Popular automation tools &amp; platforms<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Below are the automation tools most used by Vietnamese and international businesses \u2013 divided by functional groups so you can choose the right one for your needs.<\/span><\/p>\n<table style=\"width: 100%; height: 376px;\">\n<tbody>\n<tr style=\"height: 56px;\">\n<td style=\"height: 56px;\"><b>Tools<\/b><\/td>\n<td style=\"height: 56px;\"><b>Group<\/b><\/td>\n<td style=\"height: 56px;\"><b>Main features<\/b><\/td>\n<td style=\"height: 56px;\"><b>Fit<\/b><\/td>\n<\/tr>\n<tr style=\"height: 80px;\">\n<td style=\"height: 80px;\"><b>UiPath, Blue Prism, Automation Anywhere<\/b><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">RPA<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Handling large, complex processes<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Large corporations<\/span><\/td>\n<\/tr>\n<tr style=\"height: 80px;\">\n<td style=\"height: 80px;\"><b>Power Automate, Workato, Make, Zapier<\/b><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Workflow \/ BPA<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Easy to use, cross-platform integration<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">SMEs, Startups<\/span><\/td>\n<\/tr>\n<tr style=\"height: 80px;\">\n<td style=\"height: 80px;\"><b>HubSpot, ActiveCampaign<\/b><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Marketing Automation<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Email, CRM, nurturing<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Marketing Team<\/span><\/td>\n<\/tr>\n<tr style=\"height: 80px;\">\n<td style=\"height: 80px;\"><b>Bizzi Automation<\/b><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Finance Automation<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Financial and accounting automation: invoices, expenses, debts<\/span><\/td>\n<td style=\"height: 80px;\"><span style=\"font-weight: 400;\">Vietnamese businesses<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3><span class=\"ez-toc-section\" id=\"Bizzi_%E2%80%93_Vi_du_tieu_bieu_cho_Finance_Process_Automation\"><\/span><b>Bizzi \u2013 A Prime Example of Finance Process Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Bizzi Automation offers comprehensive financial process automation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically download and reconcile invoices with PO\/GR<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Multi-level spending approval, budget transparency<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Over budget warning \u2013 debt due warning<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Support standardization of financial processes according to auditing standards<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexible integration with ERP\/Accounting<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Bizzi helps Vietnamese businesses move towards the model <\/span><b>Finance Automation<\/b><span style=\"font-weight: 400;\"> international standards at optimal cost.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cau_hoi_thuong_gap_FAQ\"><\/span><b>Frequently Asked Questions (FAQ)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"Automation_la_gi-2\"><\/span><b>What is Automation?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Automation is the use of technology to automatically perform repetitive tasks, reducing time and errors.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Automation_khac_gi_voi_AI_va_RPA\"><\/span><b>How is Automation different from AI and RPA?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automation: automate work according to rules<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RPA: robots simulate human operations<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI: helps automation become smarter, able to read and understand data<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Doanh_nghiep_nho_co_dung_automation_duoc_khong\"><\/span><b>Can small businesses use automation?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Absolutely. Low-code platforms like Bizzi, Make, Zapier help SMEs deploy quickly and at low cost.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bat_dau_automation_tu_dau\"><\/span><b>Where to start automation?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Let&#039;s start with the process that generates the most cost and is easiest to measure ROI:<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> \u2192 process invoices, approve expenses, reconcile debts.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Automation_khong_chi_giup_tiet_kiem_ma_con_tai_dinh_nghia_cach_doanh_nghiep_van_hanh\"><\/span><b>Automation not only saves money, but also redefines how businesses operate.<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In the context of businesses having to expand rapidly while still ensuring cost control, automation is no longer an upgrade option \u2013 but a mandatory operating platform. Automation helps businesses reduce manual processing costs, eliminate operational errors and increase response speed throughout the entire financial \u2013 accounting \u2013 operations cycle. This is also the first step to building a transparent, unified and scalable data system when businesses enter the growth phase.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The article cover has provided full information about what automation is to help you understand the benefits and applications of automation. Not only does it bring short-term benefits, automation is an important piece in <\/span><b>Finance Transformation<\/b><span style=\"font-weight: 400;\"> and <\/span><b>Digital Transformation<\/b><span style=\"font-weight: 400;\">. When data is digitized and automated, businesses can move from a \u201cmanual reporting\u201d model to \u201creal-time data-driven decision-making.\u201d This gives CFOs, CEOs, and management teams the confidence to make strategies based on accurate insights instead of gut feelings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u201cAutomation does not replace humans \u2013 it frees them from repetitive tasks to focus on analysis, innovation and strategy. And Bizzi is the clearest example of how automation is changing the finance department of Vietnamese enterprises: faster, more transparent and more efficient.\u201d<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\ud83d\udc49 <\/span><b>Explore Bizzi Automation<\/b><span style=\"font-weight: 400;\"> \u2013 Solution to automate financial processes, approve spending and control budgets in real time, suitable for Vietnamese businesses in all stages of growth: <a href=\"https:\/\/bizzi.vn\/dat-lich-demo\/\">https:\/\/bizzi.vn\/dat-lich-demo\/\u00a0<\/a><\/span><\/p>","protected":false},"excerpt":{"rendered":"<p>In an era where businesses are growing towards digitalization, the amount of data, documents, and transactions generated each day is increasing\u2026<\/p>","protected":false},"author":37,"featured_media":999979357,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[369],"tags":[],"class_list":["post-999979356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chuyen-doi-tai-chinh"],"acf":[],"_links":{"self":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts\/999979356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/comments?post=999979356"}],"version-history":[{"count":1,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts\/999979356\/revisions"}],"predecessor-version":[{"id":999979366,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts\/999979356\/revisions\/999979366"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/media\/999979357"}],"wp:attachment":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/media?parent=999979356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/categories?post=999979356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/tags?post=999979356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}