{"id":999979450,"date":"2025-12-10T11:00:48","date_gmt":"2025-12-10T04:00:48","guid":{"rendered":"https:\/\/bizzi.vn\/?p=999979450"},"modified":"2026-06-09T13:36:21","modified_gmt":"2026-06-09T06:36:21","slug":"what-is-finance-shared-service-center","status":"publish","type":"post","link":"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/","title":{"rendered":"What is Finance Shared Service Center? A model that helps standardize and reduce financial operating costs up to 60%"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">FSSC is not only a modern financial management trend but also a leverage for businesses to grow in scale while controlling costs, risks, and data. <\/span><span style=\"font-weight: 400;\">Therefore, more and more Vietnamese businesses are starting to switch to the Finance Shared Service Center model to standardize from the ground up and create a foundation for data automation and analytics.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This article by Bizzi will help businesses understand:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What is Finance Shared Service Center and how does it work?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is this model suitable for Vietnamese businesses?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Benefits, risks, KPIs and core technologies required when implementing FSSC.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Bizzi&#039;s role in building a modern \u2013 automated \u2013 transparent financial Shared Service platform.<\/span><\/li>\n<\/ul>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Index<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewbox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewbox=\"0 0 24 24\" version=\"1.2\" baseprofile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Finance_Shared_Service_Center_la_gi\" >What is a Finance Shared Service Center?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Vi_sao_doanh_nghiep_can_toi_FSSC\" >Why do businesses need FSSC?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#APAR_moi_chi_nhanh_mot_kieu_dan_den_du_lieu_roi_rac_kho_hop_nhat\" >Each branch has its own AP\/AR system, leading to fragmented data that is difficult to consolidate.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Closing_cham_do_doi_chieu_thu_cong_thong_tin_toi_tre\" >Slow closing due to manual reconciliation, late information<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Tang_chi_nhanh_nhung_khong_the_tang_nhan_su_tai_chinh_theo_tuong_ung\" >Increase branches but cannot increase financial staff accordingly<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Cac_chuc_nang_tieu_chuan_cua_Finance_Shared_Service_Center_theo_chuan_quoc_te\" >Standard functions of Finance Shared Service Center (according to international standards)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Accounts_Payable_Shared_Services_P2P_%E2%80%93_Procure_to_Pay\" >Accounts Payable Shared Services (P2P \u2013 Procure to Pay)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Accounts_Receivable_Shared_Services_O2C_%E2%80%93_Order_to_Cash\" >Accounts Receivable Shared Services (O2C \u2013 Order to Cash)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Record-to-Report_Shared_Services_R2R\" >Record-to-Report Shared Services (R2R)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Payroll_Travel_Expense_Fixed_Assets\" >Payroll, Travel &amp; Expense, Fixed Assets<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Cac_quy_trinh_tai_chinh_duoc_chuan_hoa_khi_dua_vao_Shared_Service_Center_SSC\" >Financial processes are standardized when integrated into a Shared Service Center (SSC).<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Chuan_hoa_du_lieu_bieu_mau_Master_Data_Templates_Standardization\" >Master Data &amp; Templates Standardization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Chuan_hoa_workflow_Process_Workflow_Standardization\" >Process &amp; Workflow Standardization<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Chuan_hoa_output_Reporting_Performance_Standards\" >Standardize output (Reporting &amp; Performance Standards)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Loi_ich_chien_luoc_khi_trien_khai_Finance_Shared_Service_Center_FSSC\" >Strategic benefits of implementing Finance Shared Service Center (FSSC)<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Giam_40-60_chi_phi_van_hanh_tai_chinh\" >Reduce 40-60% financial operating costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Tang_toc_do_xu_ly_cac_nghiep_vu_trong_yeu_AP_AR_Closing\" >Speed up processing of important operations (AP, AR, Closing)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Minh_bach_tuan_thu_vuot_troi\" >Transparency &amp; superior compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Tang_chat_luong_du_lieu_%E2%80%93_nen_tang_cho_FP_A_chien_luoc_tai_chinh\" >Improving data quality \u2013 the foundation for FP&amp;A &amp; financial strategy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Xay_nen_tang_cho_Digital_Finance_Transformation\" >Building the Foundation for Digital Finance Transformation<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Cong_nghe_cot_loi_de_van_hanh_Finance_Shared_Service_Center_la_gi\" >What is the core technology to operate Finance Shared Service Center?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#ERP_SAP_Oracle_Dynamics_Odoo_Bravo%E2%80%A6\" >ERP (SAP, Oracle, Dynamics, Odoo, Bravo\u2026)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#RPA_%E2%80%93_AI_%E2%80%93_OCR\" >RPA \u2013 AI \u2013 OCR<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Workflow_Automation\" >Workflow Automation<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#E-invoice_Integration\" >E-invoice Integration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Process_Mining\" >Process Mining<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#BI_Dashboard_Ops_CFO\" >BI Dashboard (Ops + CFO)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Rui_ro_thach_thuc_khi_xay_Finance_Shared_Service_Center_la_gi\" >What are the risks and challenges of building a Finance Shared Service Center?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Thieu_chuan_hoa_truoc_khi_gom_ve_SSC\" >Lack of standardization before collection to SSC<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Khang_cu_thay_doi_tu_nhan_su_dia_phuong\" >Resistance to change from local personnel<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Du_lieu_phan_tan_%E2%80%93_kho_tich_hop_ERP_cu\" >Distributed data \u2013 difficult to integrate legacy ERP<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Thieu_KPI_SLA_ro_rang_khien_SSC_van_hanh_kem_hieu_qua\" >Lack of clear KPI &amp; SLA makes SSC operate inefficiently<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-33\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Chi_phi_khoi_tao_cao_neu_thieu_cong_nghe_tu_dong_hoa\" >High startup costs without automation technology<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-34\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Vai_tro_cua_Bizzi_trong_mo_hinh_Finance_Shared_Service_hien_dai\" >Bizzi&#039;s role in the modern Finance Shared Service model<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-35\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Bizzi_tao_%E2%80%9CData_Layer%E2%80%9D_cho_SSC\" >Bizzi creates a &quot;Data Layer&quot; for SSC.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-36\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Bizzi_giam_60-80_workload_cua_AP_Shared_Services\" >Bizzi reduces AP Shared Services workload by 60-80%.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-37\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Bizzi_chuan_hoa_quy_trinh_phe_duyet_chi_tieu_trong_SSC\" >Bizzi standardizes the expenditure approval process within the SSC.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-38\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Bizzi_ket_noi_manh_me_voi_ERP_%E2%80%93_giam_nhap_lieu_giam_sai_sot\" >Bizzi integrates seamlessly with ERP systems \u2013 reducing data entry and errors.<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-39\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Bizzi_tro_thanh_%E2%80%9Cxuong_song_tu_dong_hoa%E2%80%9D_cua_FSSC_hien_dai\" >Bizzi becomes the \u201cautomation backbone\u201d of the modern FSSC<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-40\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Cau_hoi_thuong_gap_ve_Finance_Shared_Service_Center_la_gi\" >What are the frequently asked questions about Finance Shared Service Centers?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-41\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#1_FSSC_khac_gi_so_voi_BPO\" >1. How is FSSC different from BPO?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-42\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#2_Phong_tai_chinh_co_loi_ich_mang_lai_tu_Finance_Shared_Service_Center_la_gi\" >2. What are the benefits for the finance department from the Finance Shared Service Center?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-43\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#3_Doanh_nghiep_nao_nen_trien_khai_SSC\" >3. Which businesses should implement SSC?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-44\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#4_Cac_dich_vu_trong_FSSC_gom_nhung_gi\" >4. What services are included in FSSC?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-45\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#5_Chi_phi_xay_SSC_bao_nhieu\" >5. How much does it cost to build SSC?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-46\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#6_RPA_co_phu_hop_voi_SSC_khong\" >6. Is RPA suitable for SSC?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-47\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#7_KPI_quan_ly_SSC_gom_gi\" >7. What does SSC management KPI include?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-48\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#8_Bizzi_co_dap_ung_cac_nghiep_vu_SSC_khong\" >8. Does Bizzi meet SSC requirements?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-49\" href=\"https:\/\/bizzi.vn\/en\/what-is-finance-shared-service-center\/#Ket_luan\" >Conclude<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Finance_Shared_Service_Center_la_gi\"><\/span><b>What is a Finance Shared Service Center?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><em>Finance SSC = a shared financial services center where all of a company&#039;s financial operations are processed centrally according to a unified standard, operating as &quot;one internal service unit&quot;.<\/em><\/p>\n<p><span style=\"font-weight: 400;\">As businesses grow, financial and accounting operating costs increase faster than revenue, forcing management to seek a leaner model. FSSC has become the top choice because it meets all three objectives: speed, standardization, and cost savings.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When each branch and each department operates accounting and finance in a different way, the business faces a series of problems:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A fragmented, inconsistent process leads to asynchronous data and a lack of a &quot;single source of truth&quot;.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Time-consuming operations: from AP, AR, reconciliation, adjustment, closing to audit preparation\u2014everything is slow.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Costs increase but productivity does not increase because the amount of manual work is too large.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">CFOs don&#039;t just want to \u201creduce errors,\u201d they want to: standardize \u2013 centralize \u2013 automate \u2013 control costs in real time.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Finance Shared Service Center was born to solve these bottlenecks:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Centralization<span style=\"font-weight: 400;\"> All transaction-heavy financial transactions into a single center.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Establishing a unified data platform<span style=\"font-weight: 400;\">, helping CFOs make faster and more accurate decisions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Reduce errors \u2013 reduce costs \u2013 increase operating speed<span style=\"font-weight: 400;\">, thanks to standardized processes and a high degree of automation.<\/span><\/li>\n<\/ul>\n<p><b>Distinguishing Finance SSC from other models<\/b><\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Model<\/b><\/td>\n<td><b>Operating characteristics<\/b><\/td>\n<td><b>Limit<\/b><\/td>\n<\/tr>\n<tr>\n<td><b>Centralized Finance Department<\/b><\/td>\n<td>Consolidate financial operations into a single department to reduce personnel duplication.<\/td>\n<td>Lack of process standardization, no clear SLA\/KPI, difficult to expand when the business increases in size.<\/td>\n<\/tr>\n<tr>\n<td><b>Finance Shared Service Center (FSSC)<\/b><\/td>\n<td>Focus on standardizing processes + SLA + KPI + automation technology. Act as an \u201cinternal service\u201d to serve units within the enterprise.<\/td>\n<td>Initial investment is needed in technology, processes, and training.<\/td>\n<\/tr>\n<tr>\n<td><b>Outsourcing \/ BPO<\/b><\/td>\n<td>Outsource part or all of the financial operations (AP, AR, reconciliations\u2026) to an external entity.<\/td>\n<td>Data security risks, reduced control, vendor dependency.<\/td>\n<\/tr>\n<tr>\n<td><b>GBS (Global Business Services)<\/b><\/td>\n<td>Extended version of FSSC: combines multiple functions such as Finance + HR + Procurement + IT into one integrated service center.<\/td>\n<td>Requires a very high level of operational maturity; suitable for large, multinational corporations.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<figure id=\"attachment_999979457\" aria-describedby=\"caption-attachment-999979457\" style=\"width: 960px\" class=\"wp-caption aligncenter\"><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-999979457 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi.png\" alt=\"finance-shared-service-center-la-gi\" width=\"960\" height=\"540\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi.png 960w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-300x169.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-768x432.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-18x10.png 18w\" sizes=\"(max-width: 960px) 100vw, 960px\" \/><figcaption id=\"caption-attachment-999979457\" class=\"wp-caption-text\">Finance SSC = a shared financial services center where all of a company&#039;s financial operations are processed centrally according to a unified standard, operating as &quot;one internal service unit&quot;.<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Vi_sao_doanh_nghiep_can_toi_FSSC\"><\/span><b>Why do businesses need FSSC?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The more the business expands, the more FSSC shows its value.<span style=\"font-weight: 400;\">\u2014especially in retail, F&amp;B, distribution, logistics, chain stores, and multi-company enterprises.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"APAR_moi_chi_nhanh_mot_kieu_dan_den_du_lieu_roi_rac_kho_hop_nhat\"><\/span><b>Each branch has its own AP\/AR system, leading to fragmented data that is difficult to consolidate.<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Each branch handles invoices, accounts receivable\/payable reconciliation, and revenue\/expenditure management according to its own set of procedures. The result:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inconsistent forms and document standards<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delay in sending documents to headquarters.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The errors are repeated but there is no common control mechanism.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">CFOs can&#039;t get a real-time overview of cash flow<\/span><\/li>\n<\/ul>\n<p>FSSC addresses this by standardizing the entire AP\/AR process, centralizing all documents in one location, ensuring data consistency, and enabling control right from the input stage.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Closing_cham_do_doi_chieu_thu_cong_thong_tin_toi_tre\"><\/span><b>Slow closing due to manual reconciliation, late information<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">As the number of branches increases, the volume of business increases exponentially:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reconciling cash, accounts payable, and inventory is more complex.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Revenue\/expense information is often late.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Each closing period is prolonged \u2192 delaying management reports and financial plans<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">FSSC included:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Standard procedure<span style=\"font-weight: 400;\">, with clear SLAs for each business operation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Automation technology<span style=\"font-weight: 400;\"> (OCR, workflow, automated reconciliation)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">A single source of truth<br \/>\n<span style=\"font-weight: 400;\"> Help the closing mechanism be pulled down. <\/span>a few weeks \u2192 a few days<span style=\"font-weight: 400;\">, even <\/span>real-time in some metrics<span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Tang_chi_nhanh_nhung_khong_the_tang_nhan_su_tai_chinh_theo_tuong_ung\"><\/span><b>Increase branches but cannot increase financial staff accordingly<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Without FSSC, the more a business expands, the more it has to hire local accountants.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\">This leads to increased costs, inconsistent quality, and difficult training.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With FSSC, businesses can:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Handle larger volumes without a proportional increase in staff.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Grant centralized control to the Head Office.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easily open new branches without creating process chaos<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Cac_chuc_nang_tieu_chuan_cua_Finance_Shared_Service_Center_theo_chuan_quoc_te\"><\/span><b>Standard functions of Finance Shared Service Center (according to international standards)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A Finance Shared Service Center (FSSC) is built around a company&#039;s critical financial processes. Below are four core functional groups that a modern FSSC typically performs.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Accounts_Payable_Shared_Services_P2P_%E2%80%93_Procure_to_Pay\"><\/span><b>Accounts Payable Shared Services (P2P \u2013 Procure to Pay)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Centralized processing of all purchasing and supplier payment transactions helps reduce errors, speed up invoice processing, improve risk control, and optimize costs.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Receiving and processing input invoices<\/b><span style=\"font-weight: 400;\"> according to unified standards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>OCR + AI data extraction<\/b><span style=\"font-weight: 400;\"> To reduce manual data entry and errors.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>3-way match (PO \u2013 GRN \u2013 Invoice)<\/b><span style=\"font-weight: 400;\"> Ensure validity before payment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Payment schedule<\/b><span style=\"font-weight: 400;\"> Optimize cash flow &amp; payment timing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Vendor master data management<\/b><span style=\"font-weight: 400;\">: Control supplier data, avoid duplication and errors.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Accounts_Receivable_Shared_Services_O2C_%E2%80%93_Order_to_Cash\"><\/span><b>Accounts Receivable Shared Services (O2C \u2013 Order to Cash)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Effective management throughout the &quot;sales - cash collection&quot; cycle helps to bring in cash faster, reduce overdue accounts, and increase transparency for Sales &amp; Finance.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Invoice generation, sending, and tracking.<\/b><span style=\"font-weight: 400;\"> to customers according to a standardized procedure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automated payment reconciliation<\/b><span style=\"font-weight: 400;\"> from many sources (bank, payment gateway, POS\u2026).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Dunning<\/b><span style=\"font-weight: 400;\">: automatic debt reminders according to SLA and priority level.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Accurate revenue allocation<\/b><span style=\"font-weight: 400;\">, reducing confusion and minimizing <\/span><b>DSO<\/b><span style=\"font-weight: 400;\"> (Days Sales Outstanding).<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Record-to-Report_Shared_Services_R2R\"><\/span><b>Record-to-Report Shared Services (R2R)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The functional group ensures the accuracy of books and reports:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Bank reconciliation<\/b><span style=\"font-weight: 400;\"> Automatically by day or by session.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reconcile accounts<\/b><span style=\"font-weight: 400;\"> according to the unified CoA standard.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Closing the books periodically<\/b><span style=\"font-weight: 400;\"> with clear SLAs (daily\/weekly\/monthly close).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Prepare financial statements and management reports.<\/b><span style=\"font-weight: 400;\"> Based on a single source of truth.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This helps shorten closing times, improve report quality, and reduce audit risk.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Payroll_Travel_Expense_Fixed_Assets\"><\/span><b>Payroll, Travel &amp; Expense, Fixed Assets<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">International FSSCs often integrate additional processes to help reduce errors in personnel costs, increase transparency, and improve asset control.<\/span><\/p>\n<p><b>Payroll &amp; T&amp;E (Travel &amp; Expense)<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automate the cost request and approval process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Control documentation according to compliance standards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Prepare payroll, calculate deductions and personal income tax.<\/span><\/li>\n<\/ul>\n<p><b>Fixed Assets (FA)<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Track assets, allocate depreciation, and calculate depreciation automatically.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conduct periodic inventory and reconciliation of assets.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Cac_quy_trinh_tai_chinh_duoc_chuan_hoa_khi_dua_vao_Shared_Service_Center_SSC\"><\/span><b>Financial processes are standardized when integrated into a Shared Service Center (SSC).<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To operate effectively, a Finance Shared Service Center should not only &quot;consolidate work in one place,&quot; but must also... <\/span><b>Standardize all data, processes, and outputs.<\/b><span style=\"font-weight: 400;\">This is the foundation that helps businesses achieve high productivity, reduce errors, and increase control.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chuan_hoa_du_lieu_bieu_mau_Master_Data_Templates_Standardization\"><\/span><b>Master Data &amp; Templates Standardization<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Data standardization is the most important step for FSSC to become a &quot;single source of truth&quot;:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Chart of Accounts (unified)<\/b><span style=\"font-weight: 400;\"> across the entire company, helping to ensure consistent financial reporting and management.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Taxonomy of cost center, project code, department code<\/b><span style=\"font-weight: 400;\"> It is designed according to a clear hierarchical principle.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Vendor \/ Customer master data is standardized<\/b><span style=\"font-weight: 400;\"> \u2192 Avoid duplicates, incorrect names, incorrect tax identification numbers, and incorrect payment information.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Standard forms: Purchase Order (PO), invoice template, cost request form, goods receipt record, etc.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Once the input data is accurate, the entire downstream process can be automated and measured.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chuan_hoa_workflow_Process_Workflow_Standardization\"><\/span><b>Process &amp; Workflow Standardization<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">FSSC has developed a unified set of procedures that apply to all branches\/departments:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Expense approval<\/b><span style=\"font-weight: 400;\"> follow <\/span><b>a single flow<\/b><span style=\"font-weight: 400;\">, with a clear hierarchy (limits, levels).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>P2P cycle (order \u2013 receive \u2013 payment)<\/b><span style=\"font-weight: 400;\"> transparent: who does what, at what step, how long is the SLA.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Error and exception handling procedures<\/b><span style=\"font-weight: 400;\"> clearly defined \u2192 reduces congestion and shirking of responsibility.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automate the steps that can be automated: OCR, match, reconcile, send debt reminders, allocate collection\u2026<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0Standard workflow is the foundation for FSSC to ensure stable service quality (service consistency).<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chuan_hoa_output_Reporting_Performance_Standards\"><\/span><b>Standardize output (Reporting &amp; Performance Standards)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The output of the SSC must be measurable, comparable, and meet financial standards:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reporting according to IFRS\/VAS standards<\/b><span style=\"font-weight: 400;\">, ensuring compliance and ease of consolidation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Real-time dashboard<\/b><span style=\"font-weight: 400;\">: cashflow, DPO, DSO, aging, AP\/AR backlog, exception rate\u2026<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Operational KPIs<\/b><span style=\"font-weight: 400;\"> include:<\/span>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>SLA (Service Level Agreement)<\/b><span style=\"font-weight: 400;\"> \u2013 committed time to process each transaction<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>FTR (First Time Right)<\/b><span style=\"font-weight: 400;\"> \u2013 % right job the first time<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><b>TAT (Turnaround Time)<\/b><span style=\"font-weight: 400;\"> \u2013 average processing time<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Accuracy, cycle time, auto-match rate\u2026<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The calibration process helps FSSC operate as an &quot;internal service&quot; with clear KPIs, similar to a professional service provider.<\/span><\/p>\n<figure id=\"attachment_999979452\" aria-describedby=\"caption-attachment-999979452\" style=\"width: 720px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-999979452 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-2.png\" alt=\"finance-shared-service-center-la-gi\" width=\"720\" height=\"540\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-2.png 720w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-2-300x225.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-2-16x12.png 16w\" sizes=\"(max-width: 720px) 100vw, 720px\" \/><figcaption id=\"caption-attachment-999979452\" class=\"wp-caption-text\">To operate effectively, the Finance Shared Service Center not only \u201ccollects work in one place\u201d, but also standardizes all data \u2013 processes \u2013 output. This is the foundation that helps businesses achieve high productivity, reduce errors and increase control.<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Loi_ich_chien_luoc_khi_trien_khai_Finance_Shared_Service_Center_FSSC\"><\/span><b>Strategic benefits of implementing Finance Shared Service Center (FSSC)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Finance SSC not only helps businesses &quot;reduce accounting costs,&quot; but also <\/span><b>a long-term strategy<\/b><span style=\"font-weight: 400;\"> to build a standardized, transparent financial platform ready for comprehensive digital transformation.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Giam_40-60_chi_phi_van_hanh_tai_chinh\"><\/span><b>Reduce 40-60% financial operating costs<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">FSSC creates economic efficiency through centralization and automation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>FTE Optimization<\/b><span style=\"font-weight: 400;\">: reduces the number of personnel required when processing large volumes of transactions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reduce operational errors<\/b><span style=\"font-weight: 400;\">, limiting tax penalties, adjusting documents, double-payment\u2026<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Reduce audit and internal control costs<\/b><span style=\"font-weight: 400;\"> Thanks to standardized processes, consistent data, and high transparency.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">\u00a0This is why this model is adopted by large corporations: cost savings without sacrificing quality control.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tang_toc_do_xu_ly_cac_nghiep_vu_trong_yeu_AP_AR_Closing\"><\/span><b>Speed up processing of important operations (AP, AR, Closing)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Thanks to standardization + workflow + automation:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Invoice processing time<\/b><span style=\"font-weight: 400;\"> faster <\/span><i><span style=\"font-weight: 400;\">5-10 times<\/span><\/i><span style=\"font-weight: 400;\"> compared to manual process.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Period close<\/b><span style=\"font-weight: 400;\"> shorten <\/span><i><span style=\"font-weight: 400;\">30-50%<\/span><\/i><span style=\"font-weight: 400;\"> by comparing and standardizing the data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AP\/AR processes according to SLA, limits backlog and reduces stress for the finance team.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">High processing speed helps businesses make faster decisions and reduce operational risks.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Minh_bach_tuan_thu_vuot_troi\"><\/span><b>Transparency &amp; superior compliance<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">FSSC is designed for tight control:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Audit trail 100%<\/b><span style=\"font-weight: 400;\"> for all operations.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Homogeneous data<\/b><span style=\"font-weight: 400;\">, easily available to inspectors, internal auditors and Big4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce risk <\/span><b>internal fraud<\/b><span style=\"font-weight: 400;\"> Thanks to automated permission management, logging, and workflow.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The more branches, the greater the risk; FSSC is the \u201cfirst line of defense\u201d.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Tang_chat_luong_du_lieu_%E2%80%93_nen_tang_cho_FP_A_chien_luoc_tai_chinh\"><\/span><b>Improving data quality \u2013 the foundation for FP&amp;A &amp; financial strategy<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>FSSC provides the following data:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Clean \u2013 synchronized \u2013 real-time<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Easy analysis by cost center, project, region, product<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Improved forecast accuracy for 20-40% due to more accurate input.<\/li>\n<\/ul>\n<p>FSSC is the \u201cdata engine\u201d that drives modern FP&amp;A, BI, and financial planning.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Xay_nen_tang_cho_Digital_Finance_Transformation\"><\/span><b>Building the Foundation for Digital Finance Transformation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>FSSC is the first step in the roadmap for the digital transformation of international finance:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Growth to GBS (Global Business Services)<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Applying Process Mining to measure and optimize business flows<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Moving towards Predictive Finance, cash flow simulation &amp; automated forecasting<\/li>\n<\/ul>\n<p>Without FSSC, it is very difficult for businesses to implement in-depth digital transformation.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cong_nghe_cot_loi_de_van_hanh_Finance_Shared_Service_Center_la_gi\"><\/span><b>What is the core technology to operate Finance Shared Service Center?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A modern Finance SSC operates on a 6-layer technology architecture. Each layer serves a role in the P2P \u2013 O2C \u2013 R2R chain and is tightly connected to ERP.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"ERP_SAP_Oracle_Dynamics_Odoo_Bravo%E2%80%A6\"><\/span><b>ERP (SAP, Oracle, Dynamics, Odoo, Bravo\u2026)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">To be <\/span><b>core system (system of record)<\/b><span style=\"font-weight: 400;\"> place to store ledgers, CoA, accounts, invoices, vouchers, and provisions. ERP is responsible for: books, general accounting, finance, and master data. <\/span><span style=\"font-weight: 400;\">ERP is considered as the backbone of FSSC.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"RPA_%E2%80%93_AI_%E2%80%93_OCR\"><\/span><b>RPA \u2013 AI \u2013 OCR<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Technology layer to eliminate 80-90% manual data entry operations:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">OCR\/AI extracts invoice data.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">RPA automatically reconciles, accounts, and allocates.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">End-to-end support for P2P, O2C, R2R.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Workflow_Automation\"><\/span><b>Workflow Automation<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The approval and process control coordination system in SSC:<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Standardize expense approval across the group.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Flexible routing based on cost center, project, and budget.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Full log for audit trail 100%.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"E-invoice_Integration\"><\/span><strong>E-invoice Integration<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Key integration layer in Vietnam:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Verify the validity of the invoice according to tax standards.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Synchronize invoice status with tax department &amp; supplier.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce errors and fraud.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Process_Mining\"><\/span><b>Process Mining<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Technology to see the process &quot;in action&quot;:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detect bottlenecks, loops, and delays.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Measure actual cycle time and exception rate.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identify the operations that are <\/span><b>Highest ROI on automation<\/b><span style=\"font-weight: 400;\">.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"BI_Dashboard_Ops_CFO\"><\/span><b>BI Dashboard (Ops + CFO)<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Information display layer for decision making:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>SSC operations dashboard<\/b><span style=\"font-weight: 400;\">: SLA, TAT, FTR, backlog, workload.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>CFO dashboard<\/b><span style=\"font-weight: 400;\">: cash flow, DSO, DPO, AP Aging, Variance, Closing Status.<\/span><\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"Rui_ro_thach_thuc_khi_xay_Finance_Shared_Service_Center_la_gi\"><\/span><b>What are the risks and challenges of building a Finance Shared Service Center?<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Implementing Finance Shared Service Center (FSSC) is a major transformation project, involving process \u2013 people \u2013 data \u2013 technology. Enterprises often face the following challenges:<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Thieu_chuan_hoa_truoc_khi_gom_ve_SSC\"><\/span><b>Lack of standardization before collection to SSC<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">This is the most common mistake: each branch\/department has different P2P \u2013 O2C \u2013 R2R processes \u2192 when consolidated into the SSC, the processing volume increases but the processes remain disorganized, leading to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Overlapping and inconsistent processes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Difficult to measure KPIs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SSC became a &quot;manual mega-processing unit&quot; rather than an efficient center.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Khang_cu_thay_doi_tu_nhan_su_dia_phuong\"><\/span><b>Resistance to change from local personnel<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Branch staff are often accustomed to outdated procedures (&quot;we&#039;ve been doing it this way for 10 years&quot;), leading to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Delay in data delivery<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Failure to comply with the new procedure.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Errors arise from manual data entry.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Internal tensions between SSC and branches<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"Du_lieu_phan_tan_%E2%80%93_kho_tich_hop_ERP_cu\"><\/span><b>Distributed data \u2013 difficult to integrate legacy ERP<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Large enterprises often use ERP that has been deployed for many years, data:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Distributed by department\/branch<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Inconsistent format<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have ERP but still enter data manually \u2192 data errors<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This prevents the SSC from functioning smoothly.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Thieu_KPI_SLA_ro_rang_khien_SSC_van_hanh_kem_hieu_qua\"><\/span><b>Lack of clear KPI &amp; SLA makes SSC operate inefficiently<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">A well-functioning SSC needs:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SLA for invoice processing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SLA for approval<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">KPIs on cycle time, variance, backlog, overdue<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time transparent dashboard<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Without it, SSC operates in a hazy manner, is difficult to measure effectively, and is easily misunderstood as &quot;increasing staff but not increasing productivity&quot;.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Chi_phi_khoi_tao_cao_neu_thieu_cong_nghe_tu_dong_hoa\"><\/span><b>High startup costs without automation technology<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">An SSC often requires:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Recruiting more staff to process documents<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Infrastructure investment<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Rebuild the process from scratch<\/span><\/li>\n<\/ul>\n<p>If still done manually, the cost is even higher than the traditional model in the first 1-2 years.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Vai_tro_cua_Bizzi_trong_mo_hinh_Finance_Shared_Service_hien_dai\"><\/span><strong>Bizzi&#039;s role in the modern Finance Shared Service model<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In the FSSC 2.0 generation, technology not only supports transactions but also creates a layer of intelligent data and automation, forming the foundation for financial operations, control, and decision-making. Bizzi is designed specifically for this goal: standardization, automation, integration, and real-time.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bizzi_tao_%E2%80%9CData_Layer%E2%80%9D_cho_SSC\"><\/span><strong>Bizzi creates a &quot;Data Layer&quot; for SSC.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">The prerequisite of any FSSC is clean, unified, synchronized data. Bizzi takes care of all the heavy lifting:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Collect, read, extract and validate invoices.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clean data before pushing into SSC\/ERP.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Standardize vendor master, tax code, and order information.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Create a centralized data source for FP&amp;A, BI, and CFO dashboards.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Bizzi becomes a common data layer for the entire financial system, helping SSC operate more accurately and faster.<\/span><\/p>\n<figure id=\"attachment_999979454\" aria-describedby=\"caption-attachment-999979454\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img decoding=\"async\" class=\"wp-image-999979454 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-4.png\" alt=\"finance-shared-service-center-la-gi\" width=\"1024\" height=\"530\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-4.png 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-4-300x155.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-4-768x398.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-4-18x9.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-999979454\" class=\"wp-caption-text\">Bizzi bot automatically checks the validity of invoices.<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Bizzi_giam_60-80_workload_cua_AP_Shared_Services\"><\/span><strong>Bizzi reduces AP Shared Services workload by 60-80%.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">AP is the most time-consuming operation in SSC. With Bizzi IPA:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Automatically process input invoices from OCR-AI to full validation.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Real-time 3-way match (PO \u2013 GR\/GRN \u2013 Invoice).<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Check tax code, supplier activity status, invoice validity.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Automatically route invoices to the correct department for approval.<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\">Reduce errors that cause compliance risks and tax penalties.<\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">AP workload is greatly reduced, allowing SSC to focus on control and analysis instead of manual processing.<\/span><\/p>\n<figure id=\"attachment_999979455\" aria-describedby=\"caption-attachment-999979455\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979455 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-5-bizzi.png\" alt=\"finance-shared-service-center-la-gi\" width=\"1024\" height=\"617\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-5-bizzi.png 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-5-bizzi-300x181.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-5-bizzi-768x463.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-5-bizzi-18x12.png 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-999979455\" class=\"wp-caption-text\">Intelligent 3-way automatic reconciliation system for Invoices \u2013 Purchase Orders \u2013 Warehouse Receipts<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Bizzi_chuan_hoa_quy_trinh_phe_duyet_chi_tieu_trong_SSC\"><\/span><strong>Bizzi standardizes the expenditure approval process within the SSC.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Bizzi Expense helps businesses build a <\/span><b>Standard workflow across the entire corporation<\/b><span style=\"font-weight: 400;\">:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">An approval flow for the entire branch\/department.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Real-time over-budget warnings.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automatically assign costs by department, cost center, and project.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Optimize pre-control instead of post-error detection.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">SSC doesn&#039;t need to &quot;catch up on errors,&quot; but operates on standard procedures from the start.<\/span><\/p>\n<figure id=\"attachment_999979456\" aria-describedby=\"caption-attachment-999979456\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979456 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-6-bizzi.png\" alt=\"\" width=\"1024\" height=\"1003\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-6-bizzi.png 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-6-bizzi-300x294.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-6-bizzi-768x752.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-6-bizzi-12x12.png 12w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-999979456\" class=\"wp-caption-text\">The Bizzi system automatically determines the route based on tier, budget, and expense type.<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Bizzi_ket_noi_manh_me_voi_ERP_%E2%80%93_giam_nhap_lieu_giam_sai_sot\"><\/span><strong>Bizzi integrates seamlessly with ERP systems \u2013 reducing data entry and errors.<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Bizzi acts as an intermediary integration layer between data sources and ERP, helping FSSC operate smoothly even when a business has multiple different systems.<\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">2-way API with SAP, Oracle, Odoo, Bravo, Misa, FAST\u2026<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Synchronize documents, vendor master, payment run, AP subsystem, and GL subsystem.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Eliminate double entry \u2013 the source of most accounting errors.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Easy to deploy for legacy ERP systems or multiple ERPs across branches.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><\/li>\n<\/ul>\n<figure id=\"attachment_999979440\" aria-describedby=\"caption-attachment-999979440\" style=\"width: 1024px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979440 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/tich-hop-erp-va-hoa-don-dien-tu-8.png\" alt=\"\" width=\"1024\" height=\"1024\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/tich-hop-erp-va-hoa-don-dien-tu-8.png 1024w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/tich-hop-erp-va-hoa-don-dien-tu-8-300x300.png 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/tich-hop-erp-va-hoa-don-dien-tu-8-150x150.png 150w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/tich-hop-erp-va-hoa-don-dien-tu-8-768x768.png 768w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/tich-hop-erp-va-hoa-don-dien-tu-8-12x12.png 12w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption id=\"caption-attachment-999979440\" class=\"wp-caption-text\">Bizzi integrates seamlessly with ERP systems \u2013 reducing data entry and errors.<\/figcaption><\/figure>\n<h3><span class=\"ez-toc-section\" id=\"Bizzi_tro_thanh_%E2%80%9Cxuong_song_tu_dong_hoa%E2%80%9D_cua_FSSC_hien_dai\"><\/span><b>Bizzi becomes the \u201cautomation backbone\u201d of the modern FSSC<\/b><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Bizzi not only reduces operating costs but also turns FSSC into a data &amp; productivity growth center.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">\u00a0When partnering with SSC, Bizzi unlocks 3 levels of value:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SSC \u2192 Transaction Hub<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Focus on transaction-heavy operations: AP, AR, Expense, R2R.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SSC + Bizzi \u2192 Automation Hub<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">AI \u2013 OCR \u2013 Workflow \u2013 Validation \u2013 ERP integration creates automatic processing flow.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SSC + Bizzi + BI \u2192 Insight Hub<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Clean data \u2192 real-time CFO dashboard \u2192 increase forecast quality &amp; decision making.<\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"Cau_hoi_thuong_gap_ve_Finance_Shared_Service_Center_la_gi\"><\/span><strong>What are the frequently asked questions about Finance Shared Service Centers?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p><span style=\"font-weight: 400;\">To help managers have a more specific perspective on the nature of Finance Shared Service Center, below is a summary of answers to related questions.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_FSSC_khac_gi_so_voi_BPO\"><\/span><strong>1. How is FSSC different from BPO?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><b>The difference between the two concepts above:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>FSSC<\/b><span style=\"font-weight: 400;\">: Operate <\/span><i><span style=\"font-weight: 400;\">inside the business<\/span><\/i><span style=\"font-weight: 400;\">, with standardized processes, SLAs, KPIs, automation technology and tight control.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>BPO<\/b><span style=\"font-weight: 400;\">: <\/span><i><span style=\"font-weight: 400;\">Outsourcing<\/span><\/i><span style=\"font-weight: 400;\"> vendor processes; higher security risks and difficulty in quality control.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">In short, FSSC is suitable for businesses that want to keep data &amp; control in-house; BPO is suitable for high volume processing but does not need sensitivity.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Phong_tai_chinh_co_loi_ich_mang_lai_tu_Finance_Shared_Service_Center_la_gi\"><\/span><strong>2. What are the benefits for the finance department from the Finance Shared Service Center?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><b>Solutions like Bizzi contribute to<\/b><span style=\"font-weight: 400;\"> Increase the efficiency of FSSC through P2P automation \u2013 Expense \u2013 ERP integration \u2013 data standardization. From there, the finance department will:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce operating costs by 40-60%.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Increased AP\/AR\/Closing processing speed.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transparency \u2013 compliance \u2013 full audit trail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Clean data forms the foundation for analytics &amp; FP&amp;A.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce manual workloads so that finances can focus on strategy.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"3_Doanh_nghiep_nao_nen_trien_khai_SSC\"><\/span><strong>3. Which businesses should implement SSC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Best suited for businesses:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have <\/span><b>3-5 branches\/centers<\/b><span style=\"font-weight: 400;\"> or more.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expanding rapidly \u2192 AP\/AR\/Closing is \u201ccongested\u201d.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Using multiple accounting\/ERP systems.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Want to standardize processes and increase control over spending.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Have a financial digital transformation orientation.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"4_Cac_dich_vu_trong_FSSC_gom_nhung_gi\"><\/span><strong>4. What services are included in FSSC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">According to international standards, FSSC includes 4 professional groups:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>P2P \/ Payable Accounts<\/b><span style=\"font-weight: 400;\">: input invoice processing, 3-way reconciliation, payment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>O2C \/ Accounts Receivable<\/b><span style=\"font-weight: 400;\">Issuing, sending, and reconciling invoices; collecting debts; allocating funds.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>R2R<\/b><span style=\"font-weight: 400;\">: account reconciliation, banking, closing, financial reporting.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Supporting Services<\/b><span style=\"font-weight: 400;\">: Payroll, T&amp;E, Fixed Assets.<\/span><\/li>\n<\/ul>\n<p>Bizzi<span style=\"font-weight: 400;\"> Comprehensive P2P, Expense\/T&amp;E and deep R2R connection through ERP integration.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Chi_phi_xay_SSC_bao_nhieu\"><\/span><strong>5. How much does it cost to build SSC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Costs include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Design &amp; standardize processes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SSC Recruitment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Technology (Workflow, OCR, RPA, Integration\u2026).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Operator training.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">With Bizzi, startup costs are significantly reduced thanks to:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automation is available (no need for complex custom RPA).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Fast deployment time (a few weeks to a few months).<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Reduce FTE required for AP\/Expense.<\/span><\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"6_RPA_co_phu_hop_voi_SSC_khong\"><\/span><strong>6. Is RPA suitable for SSC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes \u2014 but not always necessary.<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">RPA is suitable for repetitive tasks with clear rules.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">However, traditional RPA deployment is expensive: writing bots, maintaining bots, fixing bots.<\/span><\/li>\n<\/ul>\n<p>Bizzi offers built-in automation (OCR \u2013 AI \u2013 Workflow \u2013 Integration), enabling SSC to achieve the same efficiency as RPA but without the limitations of SSC. <i>Faster deployment \u2013 less risk \u2013 lower cost<\/i>.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_KPI_quan_ly_SSC_gom_gi\"><\/span><strong>7. What does SSC management KPI include?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">3 main KPI groups:<\/span><\/p>\n<p><b>Performance (Operational KPIs)<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invoice cycle time<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First-time-right (FTR)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">On-time approval<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AP\/AR Backlog<\/span><\/li>\n<\/ul>\n<p><b>Compliance KPIs<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Audit exceptions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Error rate<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">SLA fulfillment<\/span><\/li>\n<\/ul>\n<p><b>Financial KPIs<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">DSO<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AP Aging<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Pressure cycle<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Variance reporting accuracy<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Bizzi helps businesses track KPIs. <\/span><b>real time<\/b><span style=\"font-weight: 400;\"> via integrated dashboard.<\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"8_Bizzi_co_dap_ung_cac_nghiep_vu_SSC_khong\"><\/span><strong>8. Does Bizzi meet SSC requirements?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p><span style=\"font-weight: 400;\">Yes. Bizzi is suitable for the modern FSSC with 4 core capabilities:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AP Automation (P2P): OCR \u2013 AI \u2013 Validate \u2013 3-way match \u2013 Vendor check.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Expense\/T&amp;E Workflow: Standardize approvals, alert you to budget overruns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">ERP Integration: 2-way API with SAP, Oracle, Odoo, Bravo, Misa\u2026<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Audit Trail + Data Layer: Centralized, clean data, ready for BI\/FP&amp;A.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Bizzi helps businesses build FSSC faster, cheaper, and more efficiently.<\/span><\/p>\n<figure id=\"attachment_999979453\" aria-describedby=\"caption-attachment-999979453\" style=\"width: 724px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-999979453 size-full\" src=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-3.webp\" alt=\"finance-shared-service-center-la-gi\" width=\"724\" height=\"482\" title=\"\" srcset=\"https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-3.webp 724w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-3-300x200.webp 300w, https:\/\/bizzi.vn\/wp-content\/uploads\/2025\/12\/finance-shared-service-center-la-gi-3-18x12.webp 18w\" sizes=\"(max-width: 724px) 100vw, 724px\" \/><figcaption id=\"caption-attachment-999979453\" class=\"wp-caption-text\">FSSC becomes the top choice because it meets all 3 goals: speed - standardization - savings.<\/figcaption><\/figure>\n<h2><span class=\"ez-toc-section\" id=\"Ket_luan\"><\/span><b>Conclude<\/b><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The above information covers everything related to what a Finance Shared Service Center (FSSC) is. It&#039;s clear that a Finance Shared Service Center (FSSC) is a turning point that helps businesses move away from decentralized operations and towards a standardized, automated, transparent, and cost-effective model on a large scale. As businesses expand, FSSC becomes an indispensable platform for maintaining growth while controlling risk and productivity.<\/p>\n<p>At the heart of any successful FSSC is clean data, standardized processes, and a high degree of automation. These are also the biggest gaps that cause many SSC projects to fail.<\/p>\n<p><b>Bizzi<\/b><span style=\"font-weight: 400;\"> fill that gap.<\/span><span style=\"font-weight: 400;\"><br \/>\n<\/span><span style=\"font-weight: 400;\"> Bizzi helps businesses build a &quot;financial foundation&quot; right from day one with:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Invoice data is checked, standardized, and synchronized.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Workflow approval is standardized across the entire corporation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Automating AP\/Expense significantly reduces the workload for SSC.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Two-way integration with ERP to eliminate data entry and errors.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Thanks to Bizzi, businesses can <\/span><b>Implementing FSSC faster \u2013 lower cost \u2013 higher efficiency<\/b><span style=\"font-weight: 400;\">This also opens up a solid data foundation for future FP&amp;A and Finance Transformation.<\/span><\/p>\n<p><strong><em>Register here to receive advice on solutions tailored to your business: <a href=\"https:\/\/bizzi.vn\/dang-ky-dung-thu\/\">https:\/\/bizzi.vn\/dang-ky-dung-thu\/<\/a><\/em><\/strong><\/p>","protected":false},"excerpt":{"rendered":"<p>FSSC is not only a modern financial management trend but also a lever for businesses to grow in scale...<\/p>","protected":false},"author":56,"featured_media":999979451,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[369,84],"tags":[],"class_list":["post-999979450","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-chuyen-doi-tai-chinh","category-thiet-lap"],"acf":[],"_links":{"self":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts\/999979450","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/users\/56"}],"replies":[{"embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/comments?post=999979450"}],"version-history":[{"count":4,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts\/999979450\/revisions"}],"predecessor-version":[{"id":999979887,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/posts\/999979450\/revisions\/999979887"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/media\/999979451"}],"wp:attachment":[{"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/media?parent=999979450"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/categories?post=999979450"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizzi.vn\/en\/wp-json\/wp\/v2\/tags?post=999979450"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}